kapten777 Platform Privacy Notice

This page describes what we collect when you use kapten777 and how we keep that data protected. We collect personal information only to verify your identity, process deposits and withdrawals, settle accounts, and comply with legal obligations. Every piece of data we hold about you is encrypted, securely stored, and accessible only to authorized staff.

We believe you should know exactly what happens to your information on our platform. We do not sell personal data to third parties, and we do not use your information for marketing without your consent. We process data according to the privacy laws that apply in the jurisdictions where we operate.

If you have questions about how we handle your data, our support team can answer them. You also have the right to request a copy of all data we hold about you, and to request deletion of your account and associated records (subject to legal retention requirements).

What data we collect on kapten777

When you open an account with us, we collect your full name, date of birth, email address, phone number, and residential address. We collect this information to verify your identity and to ensure we comply with know-your-customer (KYC) regulations that apply in your jurisdiction.

We also collect government-issued identification documents (a national ID, passport, or driving license) and a proof of address (a utility bill or official statement). These documents are scanned and stored securely in our verification system. We do not retain the physical documents; we keep only the encrypted digital copies.

When you deposit and withdraw funds on kapten777, we record the payment method, the amount, the date and time, and the settlement status. We collect this information to process your transactions, detect fraud, and comply with anti-money-laundering regulations.

How we use your data

We use your personal information for four main purposes: account management, payment processing, regulatory compliance, and fraud prevention. When you verify your account with us, we match your documents against our database to confirm your identity. When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details and verify the payment came from your registered account.

We analyze your account activity to detect unusual patterns that might signal fraud or account compromise. If we spot suspicious activity, we may freeze your account temporarily and ask you to verify your identity before allowing further play. This protects you as much as it protects us.

We retain your data for as long as your account is active, plus a minimum of five years after closure or inactivity, to comply with anti-money-laundering and tax regulations that apply in our jurisdiction. We do not retain personal data longer than necessary for these purposes.

Third parties and data processors

We work with external processors to handle specific functions. Our payment processor handles mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. Our identity verification vendor processes KYC documents. Our cloud hosting provider stores our servers. Each processor signs a data-protection agreement that binds them to the same privacy standards we maintain.

We do not share your personal data with marketing companies, data brokers, or any third party except where required by law. If a law enforcement agency requests your data, we comply with valid legal orders and notify you where permitted to do so.

Your rights regarding your data

You have the right to request a copy of all personal data we hold about you. You can do this by contacting our support team via the form in your account or via email. We will provide your data in a machine-readable format within 30 days.

You have the right to correct inaccurate information. If your name, address, or other details change, update them in your account settings or request our support team to update them for you.

You have the right to request deletion of your account and associated personal data. We will delete your account and purge your data from our active systems, subject to our legal obligation to retain transaction records for tax and anti-money-laundering compliance. Any data we must retain for legal reasons will be deleted once the retention period expires.

Cookies and tracking technology on kapten777

We use cookies to keep you logged in, to remember your preferences, and to track how you navigate our platform. Essential cookies are necessary for the platform to function; these cannot be disabled. Optional cookies track your activity to help us improve our interface and identify bugs.

You can control which cookies you accept by adjusting your browser settings. If you disable non-essential cookies, the platform will still work, but some features may be less convenient (for example, you may need to log in more frequently).

We do not use cookies to identify you personally or to track you across other websites. Our analytics system (if enabled) aggregates data across all users; we do not link individual cookies to individual accounts without your consent.

Changes to our privacy policy

We may update this privacy notice from time to time. When we make material changes, we notify you via email and display a notice on our platform. Your continued use of kapten777 after the notice period constitutes your acceptance of the updated policy.

We are committed to protecting your privacy and handling your data with care. If you have concerns about how we process your information, or if you believe we have mishandled your data, contact our support team. We take privacy complaints seriously and will investigate promptly.

For legal inquiries or data-protection questions, you can reach us through the contact form in your account or via the email address published on our platform. Our support team operates in English and Indonesian and responds during standard business hours.

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